When the Brochure Lies: RERA Complaints Over Brochure-to-Site Mismatch

Introduction : A brochure is often the first document on which a homebuyer relies before paying booking money. Renderings of landscaped gardens, promised clubhouses, and the stated carpet area figures are often relied upon by buyers in deciding whether to purchase. When the delivered unit does not match the promised specifications - the swimming pool is gone, the 'sea-facing' view is blocked, or the carpet area is smaller than stated - the promoter is accused of false and misleading...