10-min Delivery Promise Halted to Protect Gig Workers

Introduction India’s quick commerce sector has reshaped daily shopping, bringing groceries to doorsteps in minutes through apps like Blinkit, Zepto, and Swiggy Instamart. This convenience masked serious risks for delivery riders, who faced pressure to speed through dangerous traffic. In January 2026, the government stepped in, directing platforms to remove their 10-minute delivery guarantees after worker protests highlighted unsafe conditions. Growth of Quick Commerce and Emerging Problems...